Global field services. Local execution
Global IT Field Services & Infrastructure Support
Onsite and remote technical support for Smart Hands, IMAC, ITAD, Field Services and international IT projects.
2012
Founded in Prague
7
Branches
140
Countries covered
24/7
IT support
2012
Founded in Prague
About Our Company
DacoreIT – Global IT Field Services, Delivered Locally
Since 2012, DacoreIT has provided onsite and remote IT support across 140+ countries, from Smart Hands and IMAC to data center support and ITAD. With offices in Czech Republic, Uzbekistan, Pakistan and UAE.
We cover APAC, EMEA, LATAM and North America with local engineers and one point of contact for your project.
More about usOur Awesome Services
We are dedicated to serve you all time.
Field Services
Fast, on-site IT support worldwide — covering hardware, networking, and system issues with certified engineers.
Smart Hands
Authorized on-site engineers who carry out defined physical tasks under your remote team's direction.
Data Center Support
Support for USB installations, cabling, power checks, and hardware integration in servers.
IMAC Services
Efficient install, move, add, and change services for desktops, laptops, and network devices.
Network Support
End-to-end network setup, including switches, routers, cabling, and rack installations.
IT Asset Disposition
Accountable retirement of laptops and IT equipment, from return to final disposition.
Managed IT Services
Structured support desk triage with on-site field escalation for your customers.
How We Work
Keeping Your Infrastructure Running, Anywhere in the World
One Standard, Every Country
Our mission is to resolve IT infrastructure issues, from routine tasks to complex multi-site projects, anywhere in the world, through fast, standardized delivery.
Why choose us?
We serve a wide variety of industries
Below is just a small sample of some of the industries that we serve.
01 · Field Services
Coordinating a 12-Site Retail Hardware Refresh
02 · Smart Hands
Remote-Led Rack Changes in a Colocation Facility
03 · Data Center Support
Planned Server Hardware Replacement with Change Control
04 · IMAC Services
Equipping a New Satellite Office for Day-One Readiness
05 · Network Support
Wireless Refresh Across Four Logistics Depots
06 · ITAD
Accountable Retirement of 240 Remote-Work Laptops
07 · Managed IT Services
Building a Repeatable Support Desk and Field Escalation Model
Our clients
Who we are
Reliable IT Support, Delivered by Local Engineers
Skilled Engineers
Vetted local engineers who know the site, the language and the hardware.
Accountability
Many Managed Services Providers make ambitious promises that they fail to deliver. We back up our services.
24/7 IT Support
DacoreIT’s skilled engineers are available 24/7, providing global NBD support and fast on-site response to minimize downtime and keep your business running — anytime, anywhere.
Global Support
DacoreIT delivers reliable global IT support with 24/7 availability and rapid on-site response, ensuring your business stays connected and productive — anywhere in the world.
Blog
Our Latest Blog
Windows Migration 24 March 2025
DacoreIT Successfully Completes Windows 11 Migration Project in Paris
Read more
IT Support 24 February 2025
Mastering IT Support: How DacoreIT Keeps Businesses Ahead of the Curve
Read more
Our Culture 20 February 2025
Organizational teams of DacoreIT are just like families
Read more
Looking for the Best IT Business Solutions?
Quality Support. Budget-Friendly Rates.
Get in touch
